Premia

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Features

One platform, nine modules

Premia is a platform of nine modules that share the same customer: loyalty, digital menu, concierge, reservations, table ordering, Premia Live, delivery, team recognition and Premia Teams. Customers use them from the app, the web portal or WhatsApp, with no app required.

Four modules come with Núcleo. Five more you switch on when you need them.

Every module has its own page with what it does, what it does not do, and what it costs.

Say “hi” and try itSee the full price card

The nine modules

The full list, with each published price. Open a module’s page for the detail and its limits.

  • A conversation with Premia’s public demo line: the customer checks their balance, asks for a reward and gets the code to redeem it
    Demo

    Loyalty program

    Points from the receipt, tiers, stamps, rewards, referrals and a card in Apple and Google Wallet.

    Included in Núcleo

    Open the module
  • Barrio Café’s public menu on a phone: the logo, the sign-up QR with code BAR03, and the menu categories with their dish counts
    Real capture

    Digital menu with QR

    A public menu with photos, the story behind each dish, time-based prices and a QR per venue or per dish.

    US$29 Latin America · US$49 United States

    Open the module
  • A conversation with Premia’s public demo line: the assistant lists what it can do — balance, rewards, menu, profile and recognizing the team
    Demo

    Concierge on WhatsApp and the app

    An assistant that answers, shows the menu, books a table, takes the order at the table, and escalates to your team.

    Included in Núcleo

    Open the module
  • Tuani’s Resto Bar public booking page: party size, the days with the name of the night, the times, and the seating preferences
    Demo

    Reservations

    The customer asks for a table in chat, your team accepts or declines, and the reminder goes out on its own.

    +US$40 Latin America · +US$120 United States

    Open the module
  • Tuani’s Resto Bar menu opened from the bar’s QR: the BARRA label, “order to your table · pay at the table”, and breakfast dishes with photo, price in córdobas and an add button
    Demo

    Order at the table

    New

    A QR per table: the customer orders from their phone, the tablet receives it with the table, and points arrive with no receipt photo.

    +US$40 Latin America · +US$120 United States

    Open the module
  • La Cabina, the DJ console at Bar La Terraza: three requests awaiting approval — two songs and a birthday shout-out — each with its table, the requester’s first name, and Approve and Reject buttons
    Demo

    Premia Live · La Cabina

    For bars: song requests, screen shout-outs, a live queue and karaoke mode, charged in points or to the tab.

    +US$30 Latin America · +US$90 United States

    Open the module
  • Tracking page for a delivery order: received and accepted with their times, ready in the kitchen, on the way and delivered still to come, and C$225 paid in cash on arrival
    Real capture

    Premia Delivery

    Delivery with your own couriers, live tracking, per-zone fees, and points on delivery.

    Per delivery · quoted

    Open the module
  • The staff recognition inbox in the demo organization: four recognitions with role, tokens, the customer’s comment and an Attribute / Reward button; phone numbers are blurred
    Demo

    Team recognition

    The customer recognizes whoever served them with a Premia Token; it lands in an inbox with per-role analytics.

    Included in Núcleo

    Open the module

  • Premia Teams

    New

    Your team's app: shifts, checklists, announcements, an assistant that answers from your own manuals, and three-minute lessons built from your menu.

    +US$40 Latin America · +US$120 United States

    Open the module

The channels and the panel

Customers use the app or the web portal, and get in through WhatsApp, which is also the fallback.

Your customer

ConvenienceWhatsApp
The easiest door: nothing to download, in the chat they already use. They scan the venue’s QR and send the message that opens.
ExperienceThe Premia app
The card on the phone, the menu with photos, history and notifications. It is on the App Store and Google Play.
No installThe web portal
Everything the app does, from the browser, starting from a link.

One account and one balance across all three.

Your team

The owner sees the consolidated view of every brand and location, and each manager signs in to a panel that shows only their own location. Both carry the live activity: every sign-up and every redemption, with its time, with no report to build in a spreadsheet.

The Premia operator panel: points awarded, redemptions, active customers, the points-per-day chart and recent activity with a sign-up and a free-coffee redemption
Operator panel · demonstration account · demo

AI marketing

It comes with Núcleo, alongside loyalty, the menu and the concierge, and you run it from your panel.

  • You describe the campaign in one sentence and the AI writes it. Before it goes out, it projects the result: how many customers it reaches and how many redemptions to expect.
  • Segments and automations that run on their own, like the birthday message or the note to customers who have not been back in weeks.
  • It goes out first as a notification to members with the app, and over WhatsApp to those without it.

How they combine

Loyalty, the digital menu, the concierge, team recognition and AI marketing come with the Núcleo plan, from US$79 per brand per month. Reservations, table ordering and Premia Live are added per brand when you want them, and «Todo incluido» bundles the plan with all three for US$189 a month in Latin America and US$499 in the United States. Premia Delivery is bought separately and billed per delivery.

See the full price card

Questions

Do I have to buy every module?
No. Of the nine modules, four come with Núcleo: the digital menu, the concierge, loyalty and team recognition, which rides with the loyalty program. Núcleo also brings AI marketing. Reservations, table ordering, Premia Live and Premia Teams are added per brand when you want them and can be switched off the same way. Premia Delivery is bought separately.
Can I switch modules on and off myself?
Reservations, Premia Live and table ordering are per-venue switches in your panel. Delivery and a dedicated WhatsApp number are switched on by us, because they involve a subscription and a number that has to be provisioned.
Do the modules share the same customer?
Yes, and that is the point. Someone who orders at the table, books by chat and sends a receipt photo is one person with one balance, on WhatsApp, in the app and on the web portal.
Do I need to change my point of sale to use them?
No. Premia does not replace your POS and does not connect to it: it works alongside, on the receipt photo or on the table order.