Reservations

How it works

The customer asks for the table in the same chat, in their own words. Premia repeats the day, the time and the party size back before writing anything down; your team accepts or declines with one tap, and the reminder goes out an hour before. Behind it is real availability, in two modes: by capacity (covers per slot, no floor plan) or by tables (your floor plan with zones, capacities and combinations). One resolver answers in the chat, in the console and on the public page, so nobody gets a “yes” on WhatsApp and a “full” ten seconds later. If your venue changes shape — a themed night, a stage where tables used to be — you define several layouts and each date uses its own.

1. Asks in chat
2. →Real availability
3. →You accept or decline
4. →Reminder

What it costs

+US$40 Latin America · +US$120 United States

Per brand, per month, on top of your Núcleo plan. From your organisation's second brand onward, 50% of the module price.

Questions

Who confirms the reservation?

Your team. Premia repeats the day, the time and the party size back to the customer before writing anything down, your team accepts or declines with one tap, and the reminder goes out an hour before.

Does it work for a forty-seat venue?

Yes. You start in capacity mode — covers per slot, nothing to draw — and there is real availability from day one. If you later want your floor plan with zones and combinable tables, you switch it on without changing modules.

What do reservations cost?

It is a module on top of your Núcleo plan: US$40 per brand per month in Latin America and US$120 in the United States. It is also part of «Todo incluido», alongside table ordering and Premia Live. If you want to book by table plan, drawing your real room is a one-time charge: US$100 in Latin America and US$150 in the United States. Booking by capacity costs nothing extra.

Can I open a special night with different hours?

Yes. A named night, like a national holiday or a guest DJ, opens as its own service: its own hours, its own capacity and its own layout, even on a day the venue is normally closed. The confirmation and the reminder the customer receives carry the name of the night.